Verifying addresses using Confirmis onsite verification process in various countriesį offers Call Center Professionals that can expertly handle any customer situation with quality assurance and best practices in mind.
Recording one sentence in a foreign language in high-fidelity audio.Providing phone customer service to answer order process questions in a timely manner.Offering cold call services to offer both existing and prospective clients a tailored wealth management solution.Here's some projects that our expert Call Center Professionals made real: They also possess technical know-how to ensure process accuracy and ensure their clients’ businesses grow and thrive. Call Center Professionals are skilled communicators and problem-solvers that can accurately guide customers towards a positive experience. Furthermore, Call Center Professionals are an invaluable asset for connecting customers with the products and services they need. They provide customer service and support, answer inquiries, and facilitate sales. to 4 p.m.Call Centers are the backbone of many businesses. to 4 p.m.)Ĭhat-Support: Start Chat-Support (Mon – Fr from 8 a.m. Hotline for prepaid customers: +49 (0) 1 (Mon – Fr from 8 a.m. Hotline for postpaid customers: +49 (0) 1 (Mon – Fr from 8 a.m. to 9 p.m.) (0.20€ per call from landline, 0.60€ per call from mobile)įrom Germany: Please dial 5588 from your Lebara mobile phone. to 11 p.m., Sa – Su 10 a.m to 6 p.m.)įrom Germany: Please dial 1157 from your ALDI TALK mobile phone. Hotline (from the O2 network): 55222 (0.20€ per call)Į-Mail Contact: No E-Mail Contact available, only Chat-Support (Mon-Fri: 8am – 8pm, Sat: 10am – 6pm)įax (for contract cancellation): 01805 571766 WhatsApp Vodafone Support: Click here (+212) Hotline (from the Vodafone network): 1212 Hotline (free of charge within Germany): 08 Top Up Credit in a foreign country: 22922Į-Mail Contact: Use contact form (only in German)
Hotline for landline contracts (free of charge within Germany): 0800 33 01080ĮU-Roaming Hotline: 12220 (from Germany) | +0 (from within EU) Hotline for SIM card contracts (free of charge within Germany): 0800 33 02202 Telekom Help Website for all contracts: Telekom General Support Website If you are looking to order a sim card, please read our overview. Note that you need to be a current customer to benefit from this service.
If you choose to write an email, you might only receive a reply after a few weeks. If you choose to call one of the hotlines, it is advisable to ask a German-speaking friend to help you. However, be aware that you could encounter long wait times (up to 30 minutes) or automatic machine menus in German. The fastest way to contact customer service is through the support hotlines. Usually, all employees speak English as well. A few things can only be corrected through the phone and the customer service personnel is also happy to answer any questions you might have about using your sim card in Germany. If you encounter any problems with your German sim card, you should reach out to the customer service of your respective provider.
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